Privacy Policy

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request information, engage with us as a partner, or use any online services we may provide.

1. Who We Are

LinguaFauna Labs Limited is a New Zealand-based animal intelligence data infrastructure company developing Companion Species Intelligence Infrastructure ("CSII").

Our work may involve artificial intelligence, animal signal analysis, research collaboration, cloud-based systems, datasets, dashboards, APIs and future software or hardware integrations.

2. Scope of This Policy

This Privacy Policy applies to:

• our website;
• contact forms;
• enquiry forms;
• partnership or research communications;
• demo or product requests;
• email communications with us;
• online services, tools or platforms operated by LinguaFauna.

This policy does not apply to third-party websites, platforms, services or applications that we do not control. Those third parties are responsible for their own privacy practices.

3. Personal Information We May Collect

We only collect personal information that is reasonably necessary for our business, research, communication, security and service purposes.

Contact and Identity Information

• name;
• email address;
• phone number;
• organisation or company name;
• job title;
• country or region;
• any information you choose to provide when contacting us.

Technical and Website Information

When you visit our website, we may automatically collect limited technical information, including:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• time and date of access;
• referring website;
• website interaction data;
• cookies and similar technologies.

Communication Information

If you contact us, we may collect and store:

• your enquiry;
• correspondence history;
• meeting notes;
• partnership discussions;
• research collaboration details;
• support or service requests.

Research, Product or Demonstration Information

If you participate in a pilot, demo, research project or platform trial, we may collect additional information relevant to that activity. Where animal-related data, images, audio, video, thermal data, sensor data or behavioural observations are involved, specific project terms or consent documentation may also apply.

4. Information We Do Not Intentionally Collect

Through this website, we do not intentionally collect:

• government identification numbers;
• payment card details;
• sensitive health information about individuals;
• children's personal information without appropriate consent;
• veterinary medical records, unless voluntarily provided in a specific research, pilot, support or collaboration context.

Please do not send us sensitive personal information unless it is necessary for the purpose of your enquiry or we have specifically requested it.

5. How We Collect Information

We may collect personal information:

• directly from you when you contact us;
• through website forms;
• through email or business communications;
• during meetings or partnership discussions;
• through website analytics tools;
• from service providers who support our website or communications;
• from publicly available business or professional sources;
• from authorised representatives, research partners or organisations involved in a project.

Where we collect personal information from a third party, we will do so only where we believe it is lawful, reasonable and relevant to our legitimate business, research or operational purposes.

6. How We Use Personal Information

We may use personal information to:

• respond to enquiries;
• communicate with potential partners, suppliers, researchers and customers;
• manage business relationships;
• provide information about LinguaFauna, CSII, products, services or research;
• operate, maintain and improve our website;
• analyse website performance;
• develop and improve our technologies, products and services;
• conduct research and product development;
• manage pilots, demonstrations and collaborations;
• protect our systems, website and business operations;
• comply with legal, regulatory and contractual obligations;
• enforce our rights and protect against misuse, fraud, security threats or unlawful activity.

7. AI, Research and De-identified Data

LinguaFauna develops AI-supported animal intelligence infrastructure. Some information may be processed using artificial intelligence or machine learning tools where appropriate.

Unless explicitly agreed otherwise in writing, information submitted to us may be used in aggregated, anonymised or de-identified form for:

• research;
• analytics;
• product improvement;
• model evaluation;
• system testing;
• development of animal intelligence infrastructure;
• creation or improvement of datasets, workflows or technical processes.

We do not intend to use personally identifiable information to train AI models unless we have a lawful basis to do so and appropriate safeguards are in place.

8. Cookies and Analytics

Our website may use cookies or similar technologies to:

• operate the website;
• remember preferences;
• understand website traffic;
• improve performance;
• improve user experience;
• detect security issues.

You can disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.

We may use analytics providers such as Google Analytics or similar tools. These providers may collect technical and usage information in accordance with their own privacy policies.

9. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information where reasonably necessary to:

• cloud hosting providers;
• website hosting providers;
• email and communication service providers;
• analytics providers;
• IT, security and software service providers;
• professional advisers, including lawyers, accountants and consultants;
• research, commercial or technical partners, where relevant to a project or collaboration;
• regulators, courts, law enforcement or government agencies where required by law;
• another entity in connection with a merger, restructuring, investment, sale of assets or business transfer.

Where we use service providers, we take reasonable steps to ensure they handle personal information securely and only for authorised purposes.

10. International Transfers

Some of our service providers, cloud systems, analytics tools, email systems or technology partners may process or store information outside New Zealand.

Where personal information is transferred or processed outside New Zealand, we will take reasonable steps to ensure that appropriate privacy and security safeguards apply.

11. Data Storage and Security

We take reasonable technical, organisational and administrative measures to protect personal information from unauthorised access, loss, misuse, disclosure, alteration or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• business communications;
• partnership management;
• research or project records;
• service delivery;
• legal, accounting or compliance requirements;
• dispute resolution;
• security and audit purposes.

When information is no longer required, we may delete, anonymise or de-identify it.

13. Your Rights

Subject to the New Zealand Privacy Act 2020, you may request access to personal information we hold about you and request correction if you believe it is inaccurate, incomplete or out of date.

You may also contact us to ask questions about how your personal information is handled.

We may need to verify your identity before responding to a request.

14. Children's Privacy

Our website and services are not directed at children under 16 without appropriate involvement from a parent, guardian, school, research institution or authorised organisation.

If we become aware that we have collected personal information from a child without appropriate authority, we will take reasonable steps to delete or manage that information appropriately.

15. Privacy Breaches

If a privacy breach occurs and we are required to notify affected individuals or the New Zealand Privacy Commissioner, we will do so in accordance with applicable law.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a revised "Last updated" date. Continued use of our website or services after any update means you acknowledge the revised policy.

17. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact: